Scheduling Coordinator II
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- Norfolk, VA
- Children's Hospital of the King's Daughters - Main Hospital
- Plastic and OMFS Clinic
- Full -time - Days
- 30389
Summary
GENERAL SUMMARY |
- The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to the Practice Manager/Supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES |
- Serves as a patient liaison for scheduling of services.
- Responsible for accurate data collection, documentation, and data retrieval.
- Provides clerical, secretarial and project management functions for the service area.
- Interfaces and communicates with multiple departments.
- Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
- Performs other duties as assigned.
LICENSES AND/OR CERTIFICATIONS |
- None required.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS |
- High school graduate or GED.
- Ability to relate well with the public.
- Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
- Ability to coordinate multiple schedules based on individual preferences and guidelines.
- Ability to utilize scheduling software and maintain updated schedules.
- Ability to sort and file materials correctly by alphabetical or numeric systems.
- Computer skills required and knowledge of medical terminology preferred.
WORKING CONDITIONS |
- Normal office environment with little exposure to excessive noise, dust, temperature and the like.
PHYSICAL REQUIREMENTS |