Scheduling Coordinator II

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  • Norfolk, VA
  • Children's Hospital of the King's Daughters - Main Hospital
  • Plastic and OMFS Clinic
  • Full -time - Days
  • 30389
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Summary

GENERAL SUMMARY

  • The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities.  Serves as a patient liaison for scheduling of services.  Reports to the Practice Manager/Supervisor. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serves as a patient liaison for scheduling of services. 
  • Responsible for accurate data collection, documentation, and data retrieval.
  • Provides clerical, secretarial and project management functions for the service area. 
  • Interfaces and communicates with multiple departments.
  • Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
  • Performs other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

  • None required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

  • High school graduate or GED. 
  • Ability to relate well with the public. 
  • Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation. 
  • Ability to coordinate multiple schedules based on individual preferences and guidelines.  
  • Ability to utilize scheduling software and maintain updated schedules.  
  • Ability to sort and file materials correctly by alphabetical or numeric systems. 
  • Computer skills required and knowledge of medical terminology preferred.  

WORKING CONDITIONS

  • Normal office environment with little exposure to excessive noise, dust, temperature and the like.

PHYSICAL REQUIREMENTS

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