Practice Manager - Partial Hospitalization Program

  • Norfolk, VA
  • Children's Pavilion
  • PAV Partial Hosp Prog PHP
  • Full -time - Days
  • 31056
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Summary

  • GENERAL SUMMARY
    • The Partial Hospitalization Practice Manager is responsible for 24-hour programmatic workflow, performance, and overall management and operations of a partial hospitalization program. This clinical and administrative position involves planning and oversight of operations, regulatory compliance, program implementation, and staff.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Works collaboratively with department leadership regarding strategic planning, quality improvement, and financial/budget reporting and monitoring.
    • Provides leadership, education, guidance, and professional development to personnel in order to support daily operations.
    • Ensures regulatory compliance and service coordination with payers.
    • Provides oversight of programming, implementation, and treatment outcomes consistent with the values of CHKD’s Mental Health Service Line.
    • Demonstrates organizational and analytical skills to solve problems, make decisions, and develop systems and processes for effective workflow and financial viability.
    • Provides timely and appropriate resolution to patient, family, physician, personnel, vendor, and organizational concerns or complaints.
    • Maintains physical environment and equipment for effective operations.
    • Develops and supervises integrated care team.
    • Develops collaborative relationships with internal and community-based referral sources.
    • Manages staffing needs including hiring, scheduling, performance reviews, staff development, and remediation.
    • Performs additional projects, tasks or functions as assigned by leadership.
  • LICENSES AND/OR CERTIFICATIONS
    • • Actively licensed as a mental health provider in the Commonwealth of Virginia.
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • Master’s degree in a mental health field from an accredited program.
    • Minimum of two years of supervisory experience.
    • Two or more years of experience working in a Department of Behavioral Health and Developmental Services (DBHDS) licensed program preferred.
    • 1-2 years of management experience preferred.
    • Previous experience providing mental health care to child and adolescent populations.
    • Experience in intensive care settings preferred.
    • Proven ability to plan, manage, establish, and maintain a professional work environment.
    • Interpersonal skills necessary to manage staff and collaborate with integrated care team.
    • Knowledge of group therapy process and group leadership skills, pediatric development, crisis and behavior management, and integrated care. Knowledge of best practices and evidence-based modalities such as DBT, motivational interviewing, or CBT preferred.
    • Increased Security Clearance May Be Required: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
  • WORKING CONDITIONS
    • Risk of exposure to aggressive behavior. Potential for exposure to communicable diseases, blood and body fluids, and other hazardous waste. General hospital environment.
  • PHYSICAL REQUIREMENTS
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