Practice Manager - Partial Hospitalization Program 
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Summary
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GENERAL SUMMARY
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The Partial Hospitalization Practice Manager is responsible for 24-hour programmatic workflow, performance, and overall management and operations of a partial hospitalization program. This clinical and administrative position involves planning and oversight of operations, regulatory compliance, program implementation, and staff.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
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Works collaboratively with department leadership regarding strategic planning, quality improvement, and financial/budget reporting and monitoring.
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Provides leadership, education, guidance, and professional development to personnel in order to support daily operations.
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Ensures regulatory compliance and service coordination with payers.
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Provides oversight of programming, implementation, and treatment outcomes consistent with the values of CHKD’s Mental Health Service Line.
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Demonstrates organizational and analytical skills to solve problems, make decisions, and develop systems and processes for effective workflow and financial viability.
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Provides timely and appropriate resolution to patient, family, physician, personnel, vendor, and organizational concerns or complaints.
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Maintains physical environment and equipment for effective operations.
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Develops and supervises integrated care team.
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Develops collaborative relationships with internal and community-based referral sources.
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Manages staffing needs including hiring, scheduling, performance reviews, staff development, and remediation.
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Performs additional projects, tasks or functions as assigned by leadership.
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LICENSES AND/OR CERTIFICATIONS
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• Actively licensed as a mental health provider in the Commonwealth of Virginia.
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
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Master’s degree in a mental health field from an accredited program.
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Minimum of two years of supervisory experience.
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Two or more years of experience working in a Department of Behavioral Health and Developmental Services (DBHDS) licensed program preferred.
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1-2 years of management experience preferred.
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Previous experience providing mental health care to child and adolescent populations.
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Experience in intensive care settings preferred.
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Proven ability to plan, manage, establish, and maintain a professional work environment.
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Interpersonal skills necessary to manage staff and collaborate with integrated care team.
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Knowledge of group therapy process and group leadership skills, pediatric development, crisis and behavior management, and integrated care. Knowledge of best practices and evidence-based modalities such as DBT, motivational interviewing, or CBT preferred.
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Increased Security Clearance May Be Required: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
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WORKING CONDITIONS
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Risk of exposure to aggressive behavior. Potential for exposure to communicable diseases, blood and body fluids, and other hazardous waste. General hospital environment.
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PHYSICAL REQUIREMENTS
