Security Officer II

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  • Norfolk, VA
  • Children's Hospital of The King's Daughters - Main Hospital
  • Safety Security and Emerg Mgmt
  • Part-Time - Nights
  • 31799
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Summary

  • GENERAL SUMMARY
    • The Security Officer II provides a safe and secure environment for patients, visitors, and staff. In addition to Security Officer I duties, the role requires situational awareness, assessment and interventional skills. The role often entails responding to escalated situations with a focus on de-escalation to prevent injuries and preserve a healthy and safe environment. The Security Officer II works in collaboration with all clinical teams, specifically supporting the mental health programs to maintain a safe and therapeutic clinical environment. Reports to Security Management or designee.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Ensures the security of buildings and property through regular patrols and reporting.
    • Ensures patient safety by completing regular environmental assessment and periodic unit rounds.
    • Investigates incidents that occur on health system property.
    • Reports as a team member to all hospital behavior emergencies. Responds quickly in a professional and therapeutic manner.
    • Performs least restrictive verbal and physical de-escalation techniques necessary.
    • Generates reports and completes follow up on incidents as directed.
    • Maintains and inspects alarms and safety equipment. 
    • Assists with evacuations in emergency situations requiring strength, stamina and flexibility.
    • Responsible for Safe Car transport of patients being admitted in coordination with mental health clinicians.
    • Provides support to ensure a Safety Officer is present as needed for court proceedings.
    • Assists with patient admissions in a timely, organized and client-centered fashion.
    • Responsible for visitor management to include providing orientation, screening and badges for entrance.
    • Participates in debriefing of escalation events.
    • Assists with patient transitions as needed.
    • Works to establish a rapport with patients with the goal of de-escalation in mind. 
    • Attends change of shift and unit level huddles as requested.
    • Performs other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • None required.
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • High school graduate or equivalent. 
    • At least two years of security officer experience required.
    • Minimum of one year of experience in a behavioral health setting, crisis intervention, de-escalation or hospital environment preferred.
    • Military or Law Enforcement experience preferred.
    • Demonstrated computer literacy, loss prevention techniques and positive guest relations skills.
    • Must have a valid driver’s license.
    • Must meet the insurability policy requirements to drive a CHKD vehicle. 
    • Must be able to pass the CHKD driving test within 30 days of employment.
    • CPR Training required and/or must be obtained within 45 days of hire.
    • CPI Crisis Prevention Training must be obtained within 30 days of hire.
    • Must be able to successfully complete a post-offer pre-hire physical and Functional Capacity Screening and annually thereafter.
  • WORKING CONDITIONS
    • Work is performed inside and outside the hospital in all weather. Position may require short bursts of running.
  • PHYSICAL REQUIREMENTS
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