Health Information Manager

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  • Norfolk, VA
  • Children's Hospital of The King's Daughters - Main Hospital
  • Health Information Mgt
  • Full -time - Days
  • 33313
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    • The Health Information Manager reports to the department leadership and is responsible for the daily planning, work scheduling, and operational performance of the medical record analysis, imaging, transcription, and the release of protected health information service areas. Responsibilities include, but are not limited to, providing leadership and guidance to staff engaged in health information tasks, ensuring productivity standards and quality reports meet established departmental goals, and coordinating the workflow of the service areas throughout the organization. The manager retains 24-hour responsibility, but may utilize supervisory staff to operationalize activities.
    • Serves as the department’s data steward and information liaison to produce data reports and provide design assistance and input regarding the electronic medical record; acts as the Information Services (IS) intermediary to resolve problems with all of the electronic systems utilized throughout the department.
    • Develops, implements, and maintains organizational wide policies, procedures, and reports to monitor the success of the quality data management plan, review areas of risk, investigate identified issues, report data analyses, and take appropriate steps to correct issues.
    • Oversees the quality of the health system’s data through various internal and external comparative databases.
    • Supports optimal facility reimbursement, performance improvement, administrative, and research activities.
    • Works collaboratively with multidisciplinary teams to report assessments to various committees.
    • Attracts, motivates, and coaches talent to achieve the health information management goals of the organization.
    • Delegates, supervises personnel, solves problems, makes decisions, and develops systems and processes for successful integration and implementation. 
    • Participates in interviewing, hiring, scheduling, training, and evaluation of staff.
    • Develops, promotes, and monitors a culture of efficient results and customer oriented services.
    • Seeks guidance from the director and/or upper management given unusual or unanticipated circumstances that require deviation of policy/practice or allocation of funds to resolve.
    • Independently carries out and is accountable for daily operations and other assigned activities.
    • Certification as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) required.
    • Professional knowledge of areas of responsibility in order to direct planning and implementation at a level normally acquired through completion of a Bachelor's or Associates degree in Health Information Management through an AHIMA approved program.
    • Three to five years progressively more responsible health information management supervisory experience preferred.
    • Experience with data and health record informatics is preferred.
    • Must be able to plan, supervise and establish a professional working environment within areas of responsibility.
    • Besides managerial activities, must possess the ability to identify problems and implement solutions for operational and organizational issues. 
    • Interpersonal skills necessary in order to direct and assign work to subordinates, explain hospital and department policies and procedures, and communicate effectively with other professionals.
    • Strong knowledge of state and federal regulations regarding the content and organization of a hospital medical record.
    • Strong knowledge of state and federal laws regarding release of protected health information.
    • Demonstrates knowledge of laws and regulations related to data quality activities.
    • Demonstrates knowledge of hospital information systems, database management, and electronic medical records systems.
    • Proficient in MS Office Suite.
    • Previous experience with and knowledge of computerized medical record systems / equipment necessary. 
    • Normal office environment with little exposure to excessive noise, dust, temperature and the like.

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