LPN - Lead Diagnostic Services Care Coordinator 
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- Norfolk, VA
- Children's Hospital of The King's Daughters - Main Hospital
- Radiology Administration
- Full -time - Days
- 34102
Summary
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GENERAL SUMMARY
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The LPN - Lead Diagnostic Services Care Coordinator provides support and guidance to scheduling staff by scheduling and coordinating patient schedules for multiple locations and diagnostic modalities to include but not limited to: MRI, Mobile MRI, CT, US, PET/CT, Nuclear medicine, Fluoroscopy, Bone Density, Outpatient Infusions, Urodynamics, ABR, Nephrology US, and special procedures (e.g. cardiac & pectus MRI, MRE) with multidisciplinary teams including but not limited to sedation and anesthesia. Reports to the Radiology Manager.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
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Performs a wide variety of patient care activities, accommodative services, and administrative functions to support the medical/diagnostic care of patients/families.
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Serves as patient/family and interdepartmental liaison for coordination and education of diagnostic imaging services. Assists with patient scheduling, registration, insurance authorizations and referrals.
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Works collaboratively with various departments, clinical personnel and Physician Practices for scheduling and accessing related information.
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Obtains and maintains knowledge of multiple imaging protocols and contraindications to coordinate accurate scheduling of imaging exams.
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Creates/reviews patient history/medical information, presents order & relays pertinent patient information to radiologist sedation nurses and physicians.
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Verifies physician’s order(s) for diagnostic testing and image protocol.
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Ensures accuracy of any changes in orders for correct performance of diagnostic imaging.
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Participates in on-going quality assurance (QA), maintains regulatory requirements, and assists in establishing and updating applicable policies and procedures.
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Supports and assists with staff education, orientation and training and clinical coordination.
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Responsible for accurate data collection, documentation, and data retrieval with computerized systems with ability to update scheduling templates as requested.
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Monitors and maintains equipment and office supplies.
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Performs weekly and monthly QA to ensure that the schedule is being used optimally.
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Provides oversight for daily operations and identifies areas for improvement.
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Possesses open and continuous communication with Radiology Leadership of any issues or problems that must be resolved.
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Performs other duties as assigned.
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LICENSES AND/OR CERTIFICATIONS
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Current Virginia state license as a Licensed Practical Nurse (LPN) or Licensed Practical Nurse holding a Compact State license required.
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
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Two to three years of clinical experience required.
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Professional knowledge of nursing theory and practice.
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Pediatric and program coordination experience preferred.
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Ability to effectively gather and exchange information in both oral and written communications to coordinate services within a multidisciplinary team and across all organizational levels.
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Ability to coordinate multiple schedules based on individual preferences and guidelines.
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Proficient computer and data entry skills required.
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Ability to utilize scheduling software and maintain updated schedules. Possession of superior time management and organizational skills.
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WORKING CONDITIONS
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Clinical patient care environment with minimal exposure to hazards such as excess noise, dust, or extremes in temperature. Frequent exposure to communicable diseases, toxic substances, medicinal preparations, body fluids and other conditions common to the healthcare environment. Moderate adverse working conditions due to the need to perform certain patient care activities.
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PHYSICAL REQUIREMENTS
