Scheduling Coordinator II
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Summary
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GENERAL SUMMARY
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The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to department leadership.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
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Serves as a patient liaison for scheduling of services.
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Responsible for accurate data collection, documentation, and data retrieval.
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Provides clerical, secretarial and project management functions for the service area.
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Interfaces and communicates with multiple departments.
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Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
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Performs other duties as assigned.
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LICENSES AND/OR CERTIFICATIONS
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None required.
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
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High school graduate or GED.
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Ability to relate well with the public.
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Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
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Ability to coordinate multiple schedules based on individual preferences and guidelines.
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Ability to utilize scheduling software and maintain updated schedules.
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Ability to sort and file materials correctly by alphabetical or numeric systems.
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Computer skills required and knowledge of medical terminology preferred.
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Increased Security Clearance Required for Job Roles in Medical Tower II: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
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WORKING CONDITIONS
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Normal office environment with little exposure to excessive noise, dust, temperature and the like.
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PHYSICAL REQUIREMENTS
