IS Applications Analyst II (Epic)
- Norfolk, VA
- TowneBank Tower
- EPIC Department
- Full -time - Days - On Call
- 42240
Summary
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GENERAL SUMMARY
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The IS Applications Analyst II is responsible for providing ongoing complex system support, administration, maintenance and upgrades of assigned computer application(s) throughout the health system. Work involves the design and build of complex workflows and functionality. Provides resolution to difficult application issues and functionality needs of users. Reports to departmental leadership.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
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Possesses broad knowledge within application area.
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Designs the applications solutions necessary to enable the delivery of safe, effective and high-quality patient care and business operations.
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Leads project level work efforts, appropriately coordinating the implementation of solutions and functionality.
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Works collaboratively with department management or representatives and vendors to ensure utilization of the application meets business needs and is aligned with goals and objectives.
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Independently resolves work problems.
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Analyzes user needs and establishes procedures for modifying systems.
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Develops and delivers documentation on software application(s).
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Ensures the timely communication of work status and identifies application, process and quality improvement opportunities.
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Effectively and accurately documents the analysis, design, coding, testing and conversion processes of assigned application(s).
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Promotes and adheres to departmental and organizational information systems security policies, standards and procedures.
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Effectively and timely communicates application updates and system modifications to pertinent staff across the organization.
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Performs other duties as assigned.
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LICENSES AND/OR CERTIFICATIONS
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Required Licenses and/or Certifications
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Epic Certification training should be attended at the first available class, and certification/accreditation in the applicable module(s) must be current or obtained within 30 calendar days of completing training.
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
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Required Education and Experience
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Bachelor’s degree in computer science or related field or relevant combination of education and experience necessary.
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2 – 5 years of experience required.
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Preferred Education and Experience
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Previous healthcare information systems project / implementation experience preferred.
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Epic experience preferred.
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Required Knowledge, Skills and Abilities
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Demonstrates strong analytical, problem solving, interpersonal and presentation skills.
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Possesses excellent organizational, written and verbal skills.
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Highly self-motivated and flexible while able to accept direction with the completion of tasks.
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Able to plan and manage multiple tasks simultaneously to meet required deadlines.
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Strong project management skills.
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WORKING CONDITIONS
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Normal office environment with little exposure to excessive noise, dust, temperature and the like.
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PHYSICAL REQUIREMENTS
Additional Information
CHKDHS is an Equal Opportunity Employer.
- Equal Employment Opportunity is the Law – click here for more information
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org
