Patient Information Security

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  • Norfolk, VA
  • Children's Hospital of The King's Daughters - Main Hospital
  • Safety Security and Emerg Mgmt
  • Part-Time - Days
  • 32853
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Summary

  • GENERAL SUMMARY
    • The Patient Information Security employee is responsible for greeting all persons entering the hospital.   Demonstrates positive guest relations and creates a welcoming environment to hospital visitors.  Reports to department leadership.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Provides information, appropriate passes and directions to guest. 
    • Responds to telephone inquiries related to patient information in a timely manner. 
    • Utilizes information systems in maintaining patient access and facility control.
    • Performs other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • None required.
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • High school graduate or equivalent. 
    • Must possess basic computer skills. 
    • Excellent telephone etiquette and customer skills.  
    • Previous experience with automated visitor tracking software preferred.
    • CPR Training required and/or must be obtained within 45 days of hire.
  • WORKING CONDITIONS
    • Work is performed inside and outside the hospital in all weather.
  • PHYSICAL REQUIREMENTS
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