Audio Visual / IS Specialist
- Norfolk, VA
- Children's Hospital of The King's Daughters - Main Hospital
- Audiovisual
- Full -time - Days
- 36964
Summary
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GENERAL SUMMARY
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The Audio Visual/ IS Specialist is responsible for assisting with the installing, configuring, operating and maintaining of audio/ visual systems and services for CHKDHS organization at locations. This involves the transport, assemble, maintenance and repairs of hospital televisions, video, education/entertainment and video conferencing systems.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
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Responsible for the installation, maintenance, setup and enhancement of the hospital television system as well as the audiovisual presentation equipment and computer hardware.
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Demonstrates computer skills to properly utilize audiovisual and television system equipment.
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Effectively operates and maintains organization’s video system.
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Works collaboratively across the health systems in addressing the audio visual needs of the organization.
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Assists in identifying, troubleshooting and resolving audio visual equipment and connectivity issues.
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Maintains a thorough inventory of audio visual equipment and supplies.
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Provides excellent customer service, time management, communication and interpersonal skills.
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Serves as a resource to staff on audio visual systems through punctuality, creativity and excellent trouble-shooting skills.
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Prioritizes work request from both internal and external customers in a courteous and timely manner.
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Follows all organization and department specific policies, procedures and regulatory requirements.
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Performs other duties as assigned.
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LICENSES AND/OR CERTIFICATIONS
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A+ certification preferred.
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Certified Technology Specialists (CTS) certification a plus.
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
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Bachelor’s degree in Communications, Computer Science, MIS or related field or equivalent work experience required.
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Three years or more of direct work experience within the audio visual field required.
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Demonstrated experience with the installation of audiovisual equipment.
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Demonstrated ability to troubleshoot audiovisual hardware and software issues.
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Must possess a strong audiovisual and computer hardware aptitude and be able to solve complex issues independently.
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Excellent interpersonal and communications skills necessary in order to communicate effectively with team members, various levels of management, and internal and external customers required.
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Must have a valid driver’s license and meet the insurability policy requirements to drive a CHKD vehicle. Must be able to pass the CHKD driving test within 30 days of employment.
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Ability to work under pressure and meet deadlines.
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WORKING CONDITIONS
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Normal office environment with little exposure to excessive noise, dust, temperature and the like with the exception of visits to the computer room. Considerable standing and/or walking. Occasional changes to work schedule are experienced on either side of the normal 7:30 a.m. to 4:00 p.m. timeframe.
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PHYSICAL REQUIREMENTS
